Asset / contract
Register customer, installation, contract and service profile.
QAVIRIO BUSINESS OPERATIONS
Qavirio ServiceFlow
Control contracts, due dates and recurring interventions.
ServiceFlow is intended for organisations that supply equipment or services and then need to plan maintenance, inspections, renewals or recurring interventions. It focuses on the operational memory between the contract and the next action.
01 · Purpose
Why this product exists.
ServiceFlow is intended for organisations that supply equipment or services and then need to plan maintenance, inspections, renewals or recurring interventions. It focuses on the operational memory between the contract and the next action.
02 · Operational problem
The next intervention should not depend on someone’s memory.
After installation or contract start, future obligations arise: maintenance, inspection, customer contact, renewal or periodic service. If that data is scattered, revenue is missed and operational risk grows. ServiceFlow brings future actions into a controlled workflow.
Maintenance dates spread across calendars, Excel and filesContract renewal visible too lateNo single status between planning and executionExecution not linked to next due date
03 · How it works01 02 03 04
From input to controlled follow-up.
Generate due date
Make the next maintenance, inspection or renewal date visible.
Plan & execute
Assign action, schedule intervention and record execution/outcome.
Next cycle
After closure, the next action is calculated or explicitly scheduled.
04 · Capabilities
Due-date queue
Interventions and renewals by period, priority and owner.
Contract & asset context
Link recurring actions to customer, site, installation or contract.
Planning & ownership
Show who prepares, executes or validates an action.
Execution evidence
Attach notes, documents or evidence to completed service.
History
Keep chronology of planned, completed, postponed and closed work.
Browser workspace
Centrally accessible hosted module without heavy local installation.
05 · User experience & roles
Planning / administration
Tracks due dates and schedules work.
Technical teams
See job context and record execution.
Management / operations
Sees backlog, upcoming workload and contracts requiring action.
06 · Use casesHVAC / CLIMATISATION PHOTOVOLTAÏQUE FACILITY / SÉCURITÉ
Annual maintenance
After an intervention, the next cycle should automatically become visible.
Maintenance contracts
An installer tracks multiple customers with renewals and preventive maintenance.
Periodic inspections
A service business wants to see which sites or assets need inspection within 30 days.
IN-DEPTH EXPLANATION
ServiceFlow in detail: turn recurring service obligations into visible operational work.
ServiceFlow focuses on the phase after installation or contract signature, when an organisation becomes responsible for recurring maintenance, inspection, renewal or another scheduled intervention. These obligations are easy to manage while there are only a few customers; they become fragile when dates are spread across individual calendars, spreadsheets or old invoices. ServiceFlow creates a shared operational timeline around the customer, asset or contract so the next due event is visible before it becomes overdue.
The objective is continuity, not another full ERP
The product is deliberately narrower than a full field-service or accounting suite. Its role is to preserve the chain from contract or installed asset to next intervention, preparation, completion evidence and subsequent due date. It can therefore complement an existing invoicing or planning system instead of forcing a company to replace everything at once. Integrations can be added when they genuinely remove duplicate work, but the initial value remains visible even with a controlled import and a clear workflow.
07 · Architecture
Operational planning on a shared platform core.
ServiceFlow uses the same organisation, user, notification and audit services as other Business Operations modules. Product-specific concepts are contracts, assets, cycles, interventions and closure.
Customer / asset→Contract / cycle→Due date→Intervention→Next cycle
08 · Security & data
Tenant and role boundariesAudit of planning and closureDocument access by role/contextBackup and recovery procedures
09 · Integration
Do not replace the ERP. Integrate only where workflow requires it.
Planning, invoicing or customer data can connect through import or customer-specific integration. Each specific connector is technically scoped and quoted before implementation.
10 · Deployment & hosting
Qavirio Managed Cloud
Standard hosted browser environment with updates, backups and maintenance by Qavirio.
Dedicated / private review
Larger organisations can evaluate dedicated or private deployment during discovery.
11 · Operations & support
12 · Commercial offer
€290 excl. VAT / month
€3,480 excl. VAT / year · setup €790 excl. VAT · up to 10 users
Qavirio Managed Cloud hosting includedBackups, updates and technical maintenance includedRemote onboarding and user guidance included
13 · Contact / demo
Discuss the use case →Discuss this product with Qavirio.
An initial discussion focuses on use case, organisation, existing systems, security requirements and desired deployment before a proposal is prepared.